Refund policy

We are sure that you will love our products.

If you are facing an issue with your product please reach out to me within 24 hrs of your purchase stating your issues and I will help make it right for you!

For some orders it usually takes 1 hour to process the payment from your bank, so please wait for 1-hour if you still didn't get the files please email me and I will reply in less than 24 hrs.

The products are exactly as described in the product descriptions and advertised and I don't do additional custom work on the sheets to meet your requirements, so, please read the product descriptions, if the sheets are for you then feel free to order (I'm not responsible if you fail to do so).

Please note that all orders are non-refundable due to the nature of digital products. We appreciate your understanding

If ever you're facing issues with your products, please feel free to reach out to me at info@emilyexcels.com to state your concerns and reasons, and I will help!